Refund Policy

Last updated October 12, 2026

Monthly plans

You can get a full refund for the current month if you've used less than 20% of that month's credits. After that, the month isn't refunded.

Yearly plans

You can get back the unused full months of your year. Months that have already started aren't refunded. When you upgrade from a yearly plan, the unused full months are refunded automatically.

Top-up credits

Top-up packs can be refunded if none of their credits have been used.

How to ask for a refund

Email hello@qordle.app from your account's email address. Refunds go back to your PayPal account. When a payment is refunded, the credits it added are removed, and a refunded subscription moves to Free.

Cancelling

You can cancel any time in Settings → Billing. Your plan stays until the end of the period you paid for.

Questions? Email hello@qordle.app. See also the Terms, Privacy Policy and Refund Policy.